Board Director, HISPA
Senior Vice President for People, Process and Communications and Chief Administrative Officer, Educational Testing Service
Yvette Donado oversees human resources, facilities, and corporate quality and process management — leading a staff of over 400 employees in an organization that employs more than 3,300 people. She also chairs the Council on the Mission, an executive body that ensures the alignment of ETS programs and services with the mission to advance quality and equity in education worldwide.
In more than a decade at ETS, she has created a sustainable talent brand, “Learning for Business Results,” to accelerate leadership succession; consistently increased employee engagement as measured by the Employee Commitment Index (exceeding National Employee Study levels); and increased productivity by incorporating enviable benefits, wellness programs and flexibility in policies that foster work-life balance. She also spearheaded ETS’s initiative to address the needs of the nation’s English learners.
Donado is on the boards of the New Jersey Chamber of Commerce, Junior Achievement® of New Jersey, United Way® of Mercer County, Hispanics Inspiring Students’ Performance and Achievement, and the Committee for Hispanic Children and Families and is on the Advisory Committee of the Pan American Development Foundation. She is also on the faculty of the Student Success Institute of the American Association of Hispanics in Higher Education.
Donado earned a B.A. in sociology from Queens College in New York, a certificate in labor/employment law and human resources from New York University, a certificate in strategic human resources management and an executive MBA from Harvard University.
She completed the Executive Development Program at Wharton Business School and a labor relations/conflict resolution program sponsored by Cornell and Boston universities. She authored a chapter in The Successful HR Executive: Top Human Resources Professionals on Strategies for Managing Costs, Promoting Profitability, and Knowing the Business (Aspatore Books, 2005). Donado also completed a Harvard Business School course, “Making Corporate Boards More Effective,” in 2009. In 2010, she attended the Teleos Leadership Institute’s program, Executive Coaching and Resonant Leadership.
In 2012, Hispanic Business named Donado as one of the 50 most influential Hispanics. In 2013, LATINA Style selected her as one of the top five Latina executives in the United States; Dallas-based Parents Step Ahead honored Donado for her sustained support; and 100 Hispanic Women gave her its Corporate Partnership award. In 2014, the Princeton Regional Chamber of Commerce honored her with its Woman of Achievement Award and LatinoJustice PRLDEF gave her its Latina Trailblazers Award. She has addressed conferences at Princeton and Rutgers universities, the College Board®, the United States Hispanic Leadership Institute, the American Association of Hispanics in Higher Education, the Hispanic Association of Colleges and Universities, the National Hispana Leadership Institute, the International Association of Professional Administrators and Dual Language Education of New Mexico, among others. In mid-2013, she addressed a private-sector human resources symposium in Madrid, Spain, and in early 2014, she keynoted the 45th anniversary conference of the National Urban Fellows. An expert on leadership and self-actualization, Donado enjoys speaking on education and assessments and their role in successful careers and productive citizenship. She is fluent in Spanish.